User Journey
This method helps to understand users emotions and thoughts behind actions they can to with the product.
Use Cases
Get a deeper understanding of the systems requirements by defining use cases with actors, goals and system processes.
Define | Emphathize | Ideation
Mind Map
A method to sort ideas or information concerning a topic.
Define | Emphathize | Ideation | Prototyping | Test
Focus Groups
Guide a discussion with potential users to gather insides about their opinion on a product.
Fictional Personas
Creating fictional personas increases empathy for the target group and can help in the design process of a product.
Define | Emphathize | Ideation | Prototyping | Test
Experience Prototyping
This methods aims towards prototyping in all stages of a design process. This might enhance a better understanding of the product.
Engaging Personas
This method helps you to get a deeper look into the target group by defining characteristics and needs.
Define | Emphathize | Ideation | Test
Customer Journey Map
This complex method reveals opportunities for addressing the pain points of customers, alleviating fragmentation and ultimately creating a better experience for your users.
Contextual Inquiry
This qualitative interview brings findings about the system-to-be’s surrounding. Interviewees are potential users. Some skills about interviews are relevant.
Define | Emphathize | Ideation | Prototyping | Test
Card Sorting
This method is really helpul subsequently to a brainstorming-type-of-method. After gathering lots of ideas some clustering is needed!