Task Modelling
This method helps to understand tasks user can do with the interface and which problems might occur.
Define | Emphathize | Ideation
Mind Map
A method to sort ideas or information concerning a topic.
Lego Serious Play
Think with your hands! With the help of sets of bricks from LEGO.
Journaling
In the beginning of the design phase it might come handy to document experiences of researchers and participants.
User Interviews
Have a conversation with a user about a product or design to gather insights and opinions.
Define | Emphathize | Ideation | Prototyping | Test
Focus Groups
Guide a discussion with potential users to gather insides about their opinion on a product.
Fictional Personas
Creating fictional personas increases empathy for the target group and can help in the design process of a product.
Define | Emphathize | Ideation | Prototyping | Test
Experience Prototyping
This methods aims towards prototyping in all stages of a design process. This might enhance a better understanding of the product.
Engaging Personas
This method helps you to get a deeper look into the target group by defining characteristics and needs.
Define | Emphathize | Ideation | Test
Customer Journey Map
This complex method reveals opportunities for addressing the pain points of customers, alleviating fragmentation and ultimately creating a better experience for your users.